Equality & Diversity Policy

  |  Equality & Diversity Policy

Guaranteed Security Logo workplaceEquality & Diversity Policy – Guaranteed Security (UK, October 2025)

1. Policy Statement

At Guaranteed Security, we are committed to equality, diversity and inclusion in every aspect of our business.
As a nationwide provider of security and risk management services, we recognise that a diverse, respectful and inclusive workforce helps us to deliver better outcomes for our clients and communities.

We comply fully with the Equality Act 2010, the Human Rights Act 1998, the Employment Rights Act 1996, and other relevant UK and EU legislation.
Our approach also aligns with the principles of ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety), ensuring that equality and diversity are embedded within our integrated management systems.

Discrimination, harassment, victimisation, or any form of unfair treatment is not tolerated in our company.

2. Scope

This policy applies to:

  • All employees (permanent, temporary, part-time and full-time)
  • Contractors, sub-contractors, and agency staff
  • Job applicants and candidates during recruitment
  • Clients, visitors and suppliers who interact with our staff

It covers every stage of the employment life cycle, including recruitment, training, development, pay, promotion, performance management, discipline and dismissal.

3. Our Commitments

3.1 Equal Opportunities

  • Everyone will be treated fairly and with respect, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex, or sexual orientation.
  • We will take positive steps to remove barriers and create equal access to employment and advancement.

3.2 Inclusive Workplace Culture

  • Foster an environment where diverse backgrounds, experiences and perspectives are valued.
  • Promote open communication, dignity and mutual respect between colleagues, clients and partners.
  • Ensure our sites and offices are, where reasonably practicable, accessible and inclusive.

3.3 Fair Recruitment & Career Development

  • Use transparent, merit-based recruitment and promotion processes.
  • Offer training and mentoring to support career development for underrepresented groups.
  • Make reasonable adjustments to support candidates and employees with disabilities.

3.4 Zero Tolerance of Harassment & Bullying

  • Harassment, victimisation or bullying of any kind will be investigated promptly and may lead to disciplinary action, including dismissal.
  • Employees are encouraged to report concerns through line managers, HR, or our confidential reporting channels.

3.5 Training & Awareness

  • All staff receive Equality, Diversity & Inclusion (EDI) awareness training at induction and through refreshers.
  • Managers receive additional training on fair decision-making, inclusive leadership and legal responsibilities.
  • Supervisors on security sites are trained to manage diverse teams and customer interactions respectfully.

3.6 Working With Clients & Partners

  • We encourage our clients, contractors and suppliers to adopt similar equality and diversity principles.
  • When delivering security services at client sites, our teams uphold inclusive behaviour and non-discrimination towards the public and site users.

4. Responsibilities

  • Managing Director / Board
    • Ultimate accountability for implementing this policy and ensuring resources are in place.
  • HR & Operations Managers
    • Ensure recruitment, training and operational practices are compliant and fair.
    • Monitor diversity metrics and respond to complaints or breaches.
  • Supervisors & Team Leaders
    • Promote an inclusive culture on sites, address inappropriate behaviour, and escalate concerns.
  • All Employees
    • Treat colleagues, clients and the public with dignity and respect; follow this policy and report any discrimination or harassment.

5. Implementation & Monitoring

  • Recruitment & selection are audited for fairness and compliance with the Equality Act 2010.
  • Diversity metrics (e.g. gender, ethnicity, disability) are reviewed annually where appropriate and anonymised to maintain privacy.
  • Complaints or grievances are handled under our Grievance Procedure, with fair investigation and resolution.
  • Regular policy reviews (at least annually or sooner if legislation changes).
  • Integration with our ISO 9001 / 45001 management systems for continual improvement.

6. Reporting & Raising Concerns

Employees who believe they have experienced or witnessed discrimination, harassment or unfair treatment can:

  • Speak with their line manager or supervisor
  • Contact HR / Operations Management directly
  • Use our confidential reporting process (details in staff handbook)

Concerns will be treated seriously, investigated promptly, and handled with sensitivity.

7. Communication

  • This policy is published on our company intranet and website.
  • New starters are briefed on the policy at induction.
  • Updates are shared via internal bulletins, toolbox talks, and training sessions.

8. Review & Continuous Improvement

This Equality & Diversity Policy is reviewed annually by the Board of Directors and updated to reflect:

  • Changes in UK law or SIA regulations
  • Updates to ISO standards or security industry best practice
  • Feedback from employees, clients and audits